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FAQ

Frequently Asked Questions

 

How do I shop online?

If you are a new customer, simply click on here and follow the prompts.

 

I have forgotten my password, what should I do?

If you have forgotten your password you will be able to re-set by clicking on "Forgot password?" link at log-in page or here.

 

How do I decide which size to buy?

While we try and mention the fits for all products on the product page itself, we may miss a few.

It would be best to call the store or hit the "ENQUIRE IN STORE" button to contact us and know more.

 

Can I try on a product before I decide to buy?

Yes. Please contact us with the details of the product and we will hold it in store for up to 2 days. 

 

Can I pick up my order in store?

Yes. Please click on "In-Store Pickup" at the address page when you checkout your order.

Please Note: When you pick-up your order, you must have a Photo ID and the order confirmation with you.

Valid forms of Photo ID: Passport, Driver's License or 18+ Card

 

Can I pay in store when I pick up my order?

Yes. Please click on "PAY IN STORE ON PICK-UP" at payment page when you checkout your order.

 

Can I choose to have some items delivered and the others picked up in store in the same order?

No. Only one method of delivery can be chosen per order. Alternatively, you can place two orders seperately.

 

Can someone else pick up my order for me?

Yes. If they have the order confirmation & a Photo ID, they will be able to pick up your order.

Valid forms of Photo ID: Passport, Driver's License or 18+ Card

 

How will I know when my order has been processed?

You will receive a confirmation email once your purchase has been accepted. You will also receive another email regarding the delivery and tracking once the order has been dispatched.

 

Can I track my order?

Yes. Once your order has been dispatched you will be able to track your parcel using the provided tracking details. 

 

Can I use a store issued gift card online?

Currently, George Harrison doesn't have an automated sytem that accepts store issued gift cards / vouchers as a method of payment online.

However, if you would wish to call the store and create a discount code against the voucher number, that is doable.

Please give us a call or flick us an email and we'll help you with the same.